My Automation Initiative Automated Nothing. What Do I Do?
My automation initiative automated nothing.
Eleven months. A six-person team. A platform license, a vendor, an internal champion, a steering committee. And the thing that got automated was the appointment reminder that was automated in 2008.
This is the seminary's one move performed in miniature. It does not build. It absorbs. It finds something that already works, wraps it in a new vestment, and bills you for the wrapping. Big data became digital transformation became the cloud became AI became your automation initiative — the same incrementalism, the same people, the same nothing, under whatever word tested well that quarter. The genius fluid running it is not stupid. He is reductionist. He took the most powerful tool ever handed to a human being and pointed it at your calendar.
The automation produces one durable asset: a case study for next year's conference. The conference is where the genius fluid meets the next genius fluid, who is running the same initiative at the next company, and they sell each other courses on how AI is the future.
The kitchen reads which of your automation spend produced throughput and which produced theater. The processes that actually run without a human now, versus the ones that have a dashboard claiming they do. A defensible read on where the money went and what came back — in your hand before the steering committee asks for another two quarters.
Uber is the standard. Paid on the ride, not the dashboard. The kitchen prices your automation the same way: what throughput shipped, what cost came out, what a customer actually felt. Everything else is a slide.
Warning is not building and neither is a roadmap. IP, not IQ.
$2,994.99 · 48-hour delivery · no scoping call. Read the name. Audit the initiative. Walk. The execution is here only if you would rather not build it yourself.